Hospitality Training

 

We have designed End-to-end Hospitality Training with an overview of the lodging industry, followed by an in-depth look at the most common line-level positions at most hotels.

Upon completion of this program, the student is ready to perform the acquired skills on the job. This course includes an internationally recognized line-level certification of the student's choice, once the work requirement has been met. The program is designed specifically for workforce development to serve targeted clients such as at-risk youth, welfare-to-work, dislocated workers, and other targeted groups. Students in the program get on track to begin a career in lodging or continue their education with additional lodging educational programs. 

This program gives students the real-world knowledge and skills needed for a long-term career in the lodging industry. The training is designed for hospitality positions in the rooms and food and beverage divisions of a lodging operation, including front desk, reservations, housekeeping, bell services, restaurant service, banquet setup and service, and more. Guest service, professionalism, and career exploration are other important components of this program.

 

Following real-time hospitality application or similar will be used during a training session: 

 

Oracle Opera Property Management System (PMS)

-Front of the house, Guest Check-in/Check-out complete procedure.

-Handling Cashiering

-Housekeeping task assignment using a system 

-AR and Posting

-Reporting

 

Oracle Micros or Infrasys Cloud POS

- Menu Items handling 

- A real-time system for the F&B team to practice on taking order

- Sequence of service 

- Understanding KOT and BOT

-Reporting